1) Do I need an appointment when bringing my car in for service?
We recommend that any service (other than an emergency) should be scheduled through an appointment. This will help ensure your service is performed as quickly as possible. You may schedule an appointment by calling (888) 897-8887. Or, for your convenience, you can reserve an appointment on-line by clicking here.

2) Is there alternate transportation available?
Yes. We offer a shuttle service, providing you with a ride to your home or office. For those customers who purchased their vehicles at New Century BMW, we have BMW loaner cars and competitively priced rentals available.

3) What do I do when my tire pressure monitor light comes on?
For purposes of safety, please do not ignore the monitor light. First, you need to check the pressure of each tire. If one is low, please bring the vehicle to the dealership and we will inspect your vehicle’s tires for you.

4) Is touch-up paint available for my car?
Yes, our Parts Department carries most colors in stock for your convenience.

5) If I loose my car keys, how do I get a replacement?
Replacement keys are ordered using the vehicle identification number (VIN). BMW guidelines require us to verify ownership; therefore; please bring proof of ownership (such as vehicle registration) and a picture identification. Keys are not returnable so all key orders are prepaid.
Visit us at New Century BMW 1(800) 286-4-BMW at 1139 W. Main St, Alhambra, CA 91801. Get Directions here.
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