Customer Testimonials

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Google Jan 16, 2022

I had a great experience with Tony and all the other team members that I interacted with. They were dedicated to getting me the car I wanted and I left with the perfect SUV. Thanks for making my first dealership experience amazing, Tony! I’ll definitely be back for future BMW purchases.

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Google Jan 16, 2022

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Google Jan 15, 2022

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Facebook Jan 15, 2022

The excellent service and the price is very reasonable and affordable👍👍

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Google Jan 15, 2022

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Google Jan 14, 2022

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Google Jan 14, 2022

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Google Jan 14, 2022

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Google Jan 13, 2022

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Google Jan 13, 2022

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Google Jan 12, 2022

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Google Jan 12, 2022

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Google Jan 12, 2022

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Google Jan 11, 2022

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Google Jan 11, 2022

Recently had my car serviced here, and the entire staff were wonderful. Eddie was particularly helpful, and I won’t take my BMW anywhere else again. Prior experiences at another dealer in the area were essentially a laughable. Look no further than New Century. The entire team there is helpful and dedicated, a class act.

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DealerRater Jan 10, 2022

Friendly and professional people and they are able to answer all the questions we have.

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Facebook Jan 10, 2022

Knowledgeable and courteous.

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Google Jan 9, 2022

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Google Jan 9, 2022

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Google Jan 9, 2022

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Google Jan 8, 2022

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Google Jan 8, 2022

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Google Jan 8, 2022

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Google Jan 7, 2022

Great experience at this dealership I really appreciate Pamela service. Makes it enjoyable to go to this dealership. Thank you

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Google Jan 7, 2022

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Google Jan 7, 2022

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Google Jan 7, 2022

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Google Jan 7, 2022

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Google Jan 7, 2022

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Google Jan 7, 2022

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Google Jan 7, 2022

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Google Jan 6, 2022

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Google Jan 6, 2022

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Google Jan 5, 2022

What an amazing experience! We saw my new BMW X1 online. Called to see if it was available. Christian said that it was. We went there at 2:30. Christian had it waiting for us to test drive. We negotiated, test drove, purchased the car and we were driving home at 4:30! Very professional. Very helpful and honest.

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Google Jan 4, 2022

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Facebook Jan 4, 2022

Had a great experience with Lyft to and from residence and necessary recall Emissions update required in California.

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Google Jan 4, 2022

Customer service was good, but it would be nice to have some coffee and danishes available for waiting customers. Thanks

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Google Jan 3, 2022

Very nice experience . Salesman’s where very helpful and nice

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Google Jan 2, 2022

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Google Jan 1, 2022

Easiest car buying we’ve ever had. Tony made it easy! Thank you

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Google Jan 1, 2022

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Facebook Jan 1, 2022

I had the pleasure of working w Monica Perez. She not only made the process easy but went over and beyond with everything that I requested from her I would highly recommend Monica to anyone looking to purchase a BMW. Very humble and respectful Lastly Thanks Francine Silfman for the referral. You are the best. Good luck with your nuptials. Take care and have a great 2022

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Google Jan 1, 2022

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Google Dec 31, 2021

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Google Dec 31, 2021

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Google Dec 30, 2021

Can’t speak highly enough about the sales team at New Century especially Jay Kong, who has got to be one of the most open, honest sales managers I’ve dealt with thus far. In this tough and limited auto market, he helped me navigate different options to pick what was best for me and my family. He also had an amazing team member Elvis Blohm take care of me and the particulars throughout my time with them. It’s superior customer service and the care of their clients that allow this team to build a loyal base of customers. ...

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Google Dec 30, 2021

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Google Dec 29, 2021

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Google Dec 29, 2021

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Google Dec 28, 2021

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Google Dec 28, 2021

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Google Dec 27, 2021

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Google Dec 27, 2021

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Google Dec 25, 2021

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Facebook Dec 24, 2021

New Century BMW has always provided excellent service. On my latest visit I was very impressed with a new service. I received a video regarding my vehicle health report and the video provided the multi-point inspection performed by the BMW technician. The technician explained the conditions of my car on each point very clearly.

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Google Dec 24, 2021

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Google Dec 23, 2021

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Google Dec 23, 2021

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Google Dec 23, 2021

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Google Dec 22, 2021

Another great experience at New Century BMW. Loaner vehicle a huge benefit and it takes care of dropping your vehicle off for service.

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Google Dec 22, 2021

Love the friendly service!

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Google Dec 21, 2021

I’ve been to the Beverly Hills, Palm Springs, and New Century BMW service departments and New Century is by far the most professional, friendly, and customer service oriented.

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Google Dec 21, 2021

Eddie and team are the best, very glad I came to New Century for my 2014 BMW I3 repair needs!

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Google Dec 20, 2021

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DealerRater Dec 19, 2021

Diana was amazing! Very knowledgeable and kind! She’s a champ! Very happy with the service I got!

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Google Dec 18, 2021

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Google Dec 17, 2021

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Google Dec 16, 2021

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Google Dec 16, 2021

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Google Dec 16, 2021

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Google Dec 15, 2021

I have been looking for the perfect electric car for months. I have visited two Nissan dealerships, a Chevrolet dealership and two Volkswagen dealerships, and a Kia dealership. And, I've called countless dealerships all throughout SoCal and the surrounding states trying to find a just right fit. I had went back and forth on the i3, and finally decided to go take a look in person. I arrived after 7, and was immediately greeted with a smile by an employee. I was then escorted into the building and introduced to Christian. He was so professional from the get go. He ...

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Google Dec 15, 2021

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Google Dec 15, 2021

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Google Dec 15, 2021

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Google Dec 14, 2021

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Google Dec 14, 2021

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Google Dec 14, 2021

Update: Service manager James called and reached out to smooth things over like a gentleman. Unprofessional service department and incompetent IT system. Service your car elsewhere if you live near another bmw. The way they treat their customers will leave a sour taste in your mouth. They called me twice to confirm a service appointment (day of and 3 days ahead) and will email you confirmation record. You should be good if you show up right? Wrong! Apparently if they are too busy come 1pm, they will use some excuse like “IT glitch” and say they can’t find your appointment ...

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Google Dec 13, 2021

I didn't purchase my car at this dealership but it was close to my work. I just needed a quart of oil in my new X5 as I drove up to the service area where I met Yevhen. He was quick to greet me and understood that I was in a rush before my work. He then had others behind me move around so that he could quickly add the oil himself. I was so relieved at the moment and was extremely impressed of his excellence in service. I have worked retail myself for a major corporation and would ...

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Google Dec 13, 2021

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Google Dec 12, 2021

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Google Dec 12, 2021

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Google Dec 12, 2021

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DealerRater Dec 12, 2021

This was my first experience with Elvis and first time at New Century BMW. The entire staff made me feel welcomed and Elvis really listens to his customers needs.

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Google Dec 11, 2021

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Google Dec 10, 2021

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Google Dec 10, 2021

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Google Dec 9, 2021

Eddie Wong was great and fast handling the service of my car.

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Google Dec 9, 2021

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Google Dec 8, 2021

Fast and responsive service, Shawn was always great to work with.

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Google Dec 8, 2021

Thank you Shawn!

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DealerRater Dec 7, 2021

Diana is fabulous. She is warm, friendly and extremely knowledgeable about all the equipment, safety features and other goodies that our 2022 M440i was equipped with. Thank you Diana for all of your help and guidance. It was a pleasure dealing with you.

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Google Dec 7, 2021

Had the best experience with New Century BMW. They gave me the best price out of all dealers in Southern California and made the process so fast and easy. Will be getting all my future BMWs from here. Sonny and his team are the best!

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Google Dec 5, 2021

This is a terrific BMW dealer. I purchased from Anthony Yang and he is a sweetheart with tons of knowledge. Everyone was amazing. They negotiate hard!!! But they are fair. Love my new X4 M!!

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Google Dec 5, 2021

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Google Dec 5, 2021

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Google Dec 4, 2021

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Google Dec 4, 2021

i had such a great experience at new century bmw. it was my first time purchasing a car and william, jay, and mike were extremely patient and explained everything to me to ensure i got exactly what i wanted. will definitely be using their services again!

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Google Dec 4, 2021

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Google Dec 4, 2021

My service visit with Kevin Luu was great. He explained everything about my vehicles needs and assisted with the repairs in a timely manner. Thank you New Century BMW

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Google Dec 3, 2021

Always a pleasure I’m a satisfied customer thank you William Vasquez service department


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