Customer Testimonials
Chris Gannon was our salesman and it was an easy and pleasant transaction. Great person and easy to approach.
Nice sales, finance and guiding person
Great customer service and work.
(Translated by Google) very good (Original) 非常好
People is so friendly and staff provide very professional service
Kevin in service was very helpful and prompt!
It was good, free of any hassle.
Excellent service, professional, and welcoming. Yi Wen was great
Prompted & Tailored made service gives me 100% confidence.
Great Sales experience. Yiwen and William were very helpful and made things extremely easy. Thanks!!
The BMW team was very helpful and catered to me in every way. I love the support they gave me and I am very satisfied with my purchase! Thank you to Anthony Hu for always helping me and my family!
Eddie Wong is the BEST!!!
Second to none, excellent service provide by service specialist Eddie Wong. He ways goes above and beyond.
Fast, efficient and cost effective for my Service needs. Kept me informed through out the process came in less than quoted. Super happy and highly recommend if you’re in the area!!!
Excellent service!!!! satisfied customer.
Steve got me a great deal on a new lease. He beat every other offer I had Gotten. Every worker there was amazing and the process went smoothly. Walked in around 3 and walked out at 6 with my new car
I took my new BMW X5 there for a repair after an accident. Everyone was very friendly, professional and helpful to get things taking care of with the insurance. They took extra care to make sure every little thing is done properly for excellent restoration of the car to the original new condition. I truly appreciate all their help and effort to restore my car. Thank you
Great experience with Elvis at New Century BMW. Him and the team made everything smooth perfect. Honest dealership that with no surprises.
Everything about my BMW buying experience was wonderful, from pre order to pick up to financing, plus going over all the features of the car. Thank you New Century!
Ken Chau and Saeed were very professional, courteous and honest. They took care and patience helping me spec my vehicle, provided timely production updates and have an incredibly smooth delivery process. I'd recommend them to anyone looking to purchase/lease a BMW in Southern California!
Good Service and nice people
Kevin made sure to take down our information properly and my car was ready early the next day. Really great job overall.
Great service. From the beginning till the end. Take the time to help with tire rebate .
Exceptional customer service
Ken Chau was very helpful, knowledgeable and responsive . He made our buying experience very pleasant and enjoyable.
New Century BMW employees are very professional and knowledgeable, by far the best service in Southern California hands down. I highly recommend this dealership over any other.
Great service. Fast, professional and convenient.
Great service and advisors. Shawn was very helpful with my last minute appt to replace a flat.
Eric always goes above and beyond to take care of our vehicles and provide excellent service.
Great service as always
Great service
Highly recommend Jorge Alvarado
Excellent customer service. Excellent experienced service. Will use this BMW dealer again.
I contacted them for my desire car, they showed transparency and honesty more over sincerity of salesman ship, sweet and remarkable experience.
Staff here has always been polite and professional, extending from sales to service. It’s always a pleasure to bring my car here for maintenance
As always, everyone is very professional and nice!
Got a flat tire in LA traveling from San Diego on a Saturday. Stopped by the dealer and they took great care of us in getting us back on the road.
Randy was excellent!
Eric was an amazing service provider— professional, friendly, helpful and more!
Eric Ho is the man. I was blown away by his professionalism and expert knowledge about BMW and kindness. What else can you ask for? Made my visit very pleasant and would comeback!
Good service as always.
Definitely the best dealership I have ever been to. My rep Elvis helped me order my BMW M4 Competition back in May kept me updated as time went on. I was finally able to pick it up this past Friday everything we spoke about in May he kept his word. Truly appreciate Elvis and his team at New Century BMW. If you’re looking for a place with outstanding service and trust worthy people New Century is the place we want to go! Thanks Elvis!
As when I bought my 1st BMW in 2000 through today, I have always been treated with the utmost respect and I greatly appreciate the whole staff for taking care of me and my family. I refuse to buy my BMW’s from any other BMW dealership. Thank you New Century BMW, thank you Mr. Saeed, and Mr Hamlet and other staff. You are the best.
Very helpful and friendly Questions got answered quickly
Good service 👍
Tony K. And Mike C. treated us great. They were both super professional and used no high-pressure tactics.
Everyone is very nice at BMW.
Amazing. I only makes remarks when I am very dissatisfied or extremely pleased with service. Second time and both have been amazing
Great experience. Was fast n quick which was a positive for me. Steve Han was great to communicate n I was very satisfied with the whole process. Thanku again!
Shaun was very helpful and took his time with me getting the appropriate services necessary. I felt very confident and not taking advantage of. She’s purring like a kitten again!
I was very impressed with Ken professionalism and will certainly keep him in mind for future needs.
Excellent service, attention to detail. Extremely polite and very helpful. Best BMW dealership I've been to (and I've been to several). Thank you New Century! and Thank you Mark Ma!
The service was top notch! I don’t have any negative to say but only positive things. I want to highlight the service advisor Randy - he gave excellent customer service and provided me with detailed responses with the questions I had.
Service Advisor Ken was extremely efficient, communicative and detail oriented. I appreciated how quickly he got me in and out while providing me all the necessary information I needed.
Very good service.
Fit me in and did a great job. Very attentive and courteous.
We leased our new car from Elvis. Amazing! Straight shooter made everything easy and it’s always exciting getting a new vehicle and New Century Bmw enhanced the entire process
