Customer Testimonials

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Google Dec 5, 2023

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Google Dec 5, 2023

Chris Gannon was our salesman and it was an easy and pleasant transaction. Great person and easy to approach.

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Google Dec 5, 2023

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Google Dec 5, 2023

Nice sales, finance and guiding person

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Google Dec 5, 2023

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Google Dec 4, 2023

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Google Dec 4, 2023

Great customer service and work.

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Google Dec 3, 2023

(Translated by Google) very good (Original) 非常好

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Google Dec 3, 2023

People is so friendly and staff provide very professional service

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Google Dec 3, 2023

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Google Dec 3, 2023

Kevin in service was very helpful and prompt!

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Google Dec 3, 2023

It was good, free of any hassle.

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Google Dec 2, 2023

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Google Dec 2, 2023

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Google Dec 2, 2023

Excellent service, professional, and welcoming. Yi Wen was great

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Google Dec 2, 2023

Prompted & Tailored made service gives me 100% confidence.

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Google Dec 2, 2023

Great Sales experience. Yiwen and William were very helpful and made things extremely easy. Thanks!!

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Google Dec 1, 2023

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Google Dec 1, 2023

The BMW team was very helpful and catered to me in every way. I love the support they gave me and I am very satisfied with my purchase! Thank you to Anthony Hu for always helping me and my family!

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Google Dec 1, 2023

Eddie Wong is the BEST!!!

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Google Dec 1, 2023

Second to none, excellent service provide by service specialist Eddie Wong. He ways goes above and beyond.

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Google Dec 1, 2023

Fast, efficient and cost effective for my Service needs. Kept me informed through out the process came in less than quoted. Super happy and highly recommend if you’re in the area!!!

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Google Nov 30, 2023

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Google Nov 30, 2023

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Google Nov 30, 2023

Excellent service!!!! satisfied customer.

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Google Nov 30, 2023

Steve got me a great deal on a new lease. He beat every other offer I had Gotten. Every worker there was amazing and the process went smoothly. Walked in around 3 and walked out at 6 with my new car

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Google Nov 30, 2023

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Google Nov 29, 2023

I took my new BMW X5 there for a repair after an accident. Everyone was very friendly, professional and helpful to get things taking care of with the insurance. They took extra care to make sure every little thing is done properly for excellent restoration of the car to the original new condition. I truly appreciate all their help and effort to restore my car. Thank you

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Google Nov 29, 2023

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Google Nov 29, 2023

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Google Nov 29, 2023

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Google Nov 29, 2023

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Google Nov 28, 2023

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Google Nov 28, 2023

Great experience with Elvis at New Century BMW. Him and the team made everything smooth perfect. Honest dealership that with no surprises.

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Google Nov 28, 2023

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Google Nov 28, 2023

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Google Nov 27, 2023

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Google Nov 26, 2023

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Google Nov 25, 2023

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Google Nov 25, 2023

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Google Nov 25, 2023

Everything about my BMW buying experience was wonderful, from pre order to pick up to financing, plus going over all the features of the car. Thank you New Century!

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Google Nov 25, 2023

Ken Chau and Saeed were very professional, courteous and honest. They took care and patience helping me spec my vehicle, provided timely production updates and have an incredibly smooth delivery process. I'd recommend them to anyone looking to purchase/lease a BMW in Southern California!

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Google Nov 23, 2023

Good Service and nice people

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Google Nov 23, 2023

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Google Nov 23, 2023

Kevin made sure to take down our information properly and my car was ready early the next day. Really great job overall.

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Google Nov 23, 2023

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Google Nov 23, 2023

Great service. From the beginning till the end. Take the time to help with tire rebate .

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Google Nov 23, 2023

Exceptional customer service

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Google Nov 23, 2023

Ken Chau was very helpful, knowledgeable and responsive . He made our buying experience very pleasant and enjoyable.

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Google Nov 22, 2023

New Century BMW employees are very professional and knowledgeable, by far the best service in Southern California hands down. I highly recommend this dealership over any other.

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Google Nov 22, 2023

Great service. Fast, professional and convenient.

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Google Nov 22, 2023

Great service and advisors. Shawn was very helpful with my last minute appt to replace a flat.

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Google Nov 21, 2023

Eric always goes above and beyond to take care of our vehicles and provide excellent service.

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Google Nov 20, 2023

Great service as always

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Google Nov 20, 2023

Great service

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Google Nov 19, 2023

Highly recommend Jorge Alvarado

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Google Nov 19, 2023

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Google Nov 18, 2023

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Google Nov 18, 2023

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Google Nov 18, 2023

Excellent customer service. Excellent experienced service. Will use this BMW dealer again.

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Google Nov 18, 2023

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Google Nov 18, 2023

I contacted them for my desire car, they showed transparency and honesty more over sincerity of salesman ship, sweet and remarkable experience.

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Google Nov 17, 2023

Staff here has always been polite and professional, extending from sales to service. It’s always a pleasure to bring my car here for maintenance

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Google Nov 17, 2023

As always, everyone is very professional and nice!

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Google Nov 17, 2023

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Google Nov 17, 2023

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Google Nov 17, 2023

Got a flat tire in LA traveling from San Diego on a Saturday. Stopped by the dealer and they took great care of us in getting us back on the road.

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Google Nov 17, 2023

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Google Nov 17, 2023

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Google Nov 16, 2023

Randy was excellent!

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Google Nov 16, 2023

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Google Nov 16, 2023

Eric was an amazing service provider— professional, friendly, helpful and more!

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Google Nov 16, 2023

Eric Ho is the man. I was blown away by his professionalism and expert knowledge about BMW and kindness. What else can you ask for? Made my visit very pleasant and would comeback!

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Google Nov 15, 2023

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Google Nov 15, 2023

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Google Nov 15, 2023

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Google Nov 15, 2023

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Google Nov 15, 2023

Good service as always.

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DealerRater Nov 13, 2023

Definitely the best dealership I have ever been to. My rep Elvis helped me order my BMW M4 Competition back in May kept me updated as time went on. I was finally able to pick it up this past Friday everything we spoke about in May he kept his word. Truly appreciate Elvis and his team at New Century BMW. If you’re looking for a place with outstanding service and trust worthy people New Century is the place we want to go! Thanks Elvis!

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Google Nov 13, 2023

As when I bought my 1st BMW in 2000 through today, I have always been treated with the utmost respect and I greatly appreciate the whole staff for taking care of me and my family. I refuse to buy my BMW’s from any other BMW dealership. Thank you New Century BMW, thank you Mr. Saeed, and Mr Hamlet and other staff. You are the best.

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Google Nov 13, 2023

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Google Nov 13, 2023

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Google Nov 12, 2023

Very helpful and friendly Questions got answered quickly

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Google Nov 12, 2023

Good service 👍

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Google Nov 12, 2023

Tony K. And Mike C. treated us great. They were both super professional and used no high-pressure tactics.

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Google Nov 12, 2023

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Google Nov 11, 2023

Everyone is very nice at BMW.

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Google Nov 11, 2023

Amazing. I only makes remarks when I am very dissatisfied or extremely pleased with service. Second time and both have been amazing

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Google Nov 11, 2023

Great experience. Was fast n quick which was a positive for me. Steve Han was great to communicate n I was very satisfied with the whole process. Thanku again!

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Google Nov 10, 2023

Shaun was very helpful and took his time with me getting the appropriate services necessary. I felt very confident and not taking advantage of. She’s purring like a kitten again!

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Google Nov 10, 2023

I was very impressed with Ken professionalism and will certainly keep him in mind for future needs.

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Google Nov 9, 2023

Excellent service, attention to detail. Extremely polite and very helpful. Best BMW dealership I've been to (and I've been to several). Thank you New Century! and Thank you Mark Ma!

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Google Nov 9, 2023

The service was top notch! I don’t have any negative to say but only positive things. I want to highlight the service advisor Randy - he gave excellent customer service and provided me with detailed responses with the questions I had.

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Google Nov 9, 2023

Service Advisor Ken was extremely efficient, communicative and detail oriented. I appreciated how quickly he got me in and out while providing me all the necessary information I needed.

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Google Nov 9, 2023

Very good service.

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Google Nov 9, 2023

Fit me in and did a great job. Very attentive and courteous.

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Google Nov 8, 2023

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Google Nov 7, 2023

We leased our new car from Elvis. Amazing! Straight shooter made everything easy and it’s always exciting getting a new vehicle and New Century Bmw enhanced the entire process

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Google Nov 7, 2023

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Google Nov 7, 2023


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