Common Questions

At New Century BMW, we do our best to answer your questions and point you in the right direction. We have compiled a list of our most frequently asked questions and put them all in one place. Reading through the answers will get you familiarized with our dealership and make you more aware of our processes. We know that buying a vehicle can be confusing. Our team of professionals is here to advise you on any question you may have. To submit a question, send us an email or give us a call. Want more information on a specific model? Use our Model Line-Up or vehicle research page to find complete details on specific BMW models. Have questions regarding the return of a lease? View our lease return page for information about the steps involved in returning your lease. Feel free to come into our Los Angeles dealership and talk to one of our client advisors today!

We recommend that any service (other than an emergency) should be scheduled through an appointment. This will help ensure your service is performed as quickly as possible. You may schedule an appointment by calling (888) 897-8887. Or, for your convenience, you can reserve an appointment on-line by clicking here.
Yes. We offer a shuttle service, providing you with a ride to your home or office. For those customers who purchased their vehicles at New Century BMW, we have BMW loaner cars and competitively priced rentals available.
For purposes of safety, please do not ignore the monitor light. First, you need to check the pressure of each tire. If one is low, please bring the vehicle to the dealership and we will inspect your vehicle’s tires for you.
Yes, our Parts Department carries most colors in stock for your convenience.
Replacement keys are ordered using the vehicle identification number (VIN). BMW guidelines require us to verify ownership; therefore; please bring proof of ownership (such as vehicle registration) and a picture identification. Keys are not returnable so all key orders are prepaid.

New Century BMW

  • 1139 W. Main St.
  • Alhambra, California 91801
  • Telephone: 626-570-8444


Monday - Friday 9:00AM-9:00PM
Saturday 9:00AM-8:00PM
Sunday 10:00AM-7:00PM

Service and Parts

Monday - Friday 7:30AM-6:00PM
Saturday 8:00AM-5:00PM

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We will make our best efforts that posted prices are always accurate however, we are not responsible for any typographical or other errors that may appear on the site. If the posted price for a vehicle or service is incorrect due to a typographical or other error, such as data transmission, etc., this Dealership or Pixel Motion, Inc. are only responsible for the correct price, which will be provided as soon as we are made aware of such error(s). Ultimately, it is your responsibility to ensure that the information is 100% accurate with the Dealer.

Posted vehicle images and descriptions on our website is representative to what is provided by our suppliers. Please note that the actual vehicle may slightly differ from its specifications and/or images. The Dealership is not responsible for any typographical, pricing, product specifications, advertising or shipping errors. Advertised prices and availability are subject to change without notice.

In the event a vehicle is posted at an incorrect price due to these errors, or if an error in pricing was received from our suppliers, the Dealership reserves the right to refuse and/or cancel these orders.

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